https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986847#M487772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394363">@Alexandrabambo</a>&nbsp;</P> <P>If the checker shows no faults in your area then&nbsp;try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 17 May 2025 04:48:33 GMT caesarome 2025-05-17T04:48:33Z https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986769#M487756 <P>My internet is not working.</P> Fri, 16 May 2025 21:37:11 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986769#M487756 Alexandrabambo 2025-05-16T21:37:11Z https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986805#M487767 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394363">@Alexandrabambo</a>&nbsp;You may wish to run the service checker to see if known or local issues are displayed.</P><P>&nbsp;</P><P>&nbsp;<A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 16 May 2025 22:30:27 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986805#M487767 JimM1 2025-05-16T22:30:27Z https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986847#M487772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394363">@Alexandrabambo</a>&nbsp;</P> <P>If the checker shows no faults in your area then&nbsp;try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 17 May 2025 04:48:33 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4986847#M487772 caesarome 2025-05-17T04:48:33Z