https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4986695#M487732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394256">@ConnorWhitney</a>&nbsp;Use the service checker, look at the broadband to see what sky think you are on and connected to the hub, you should see a jump in the last 30 day history for the package update. Link is below.</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 16 May 2025 20:37:08 GMT JimM1 2025-05-16T20:37:08Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4986684#M487730 <P>I've recently changed my package from 100mbs to 500mbs, it says on the sky app that everything is working fine and that it's running at 500mbs, now my PlayStation is still saying it's 80mbs. I've tried everything now nothing will connect to my internet even though the app says it's working fine&nbsp;</P> Fri, 16 May 2025 20:30:28 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4986684#M487730 ConnorWhitney 2025-05-16T20:30:28Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4986695#M487732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394256">@ConnorWhitney</a>&nbsp;Use the service checker, look at the broadband to see what sky think you are on and connected to the hub, you should see a jump in the last 30 day history for the package update. Link is below.</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 16 May 2025 20:37:08 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4986695#M487732 JimM1 2025-05-16T20:37:08Z