topic My WiFi is not working in Broadband

My WiFi is not working

Gary323 — Fri, 16 May 2025 19:37:39 GMT

I have no WiFi working.
Got the left and right lights on green.
Middle light flashing Orange every 40seconds.
No devices in home have WiFi.
Have reset modem and turned power off several times.
Also turned power off the Sky Q box for 30seconds several times with no success.
Done a check on line as advised only for it to shown that everything is working with a green tick.
please advise. Thank you.

Re: My WiFi is not working

cookiemonsteruk — Fri, 16 May 2025 19:46:13 GMT

@Gary323

The flashing is a give away for an external fault

In addition if your hub is a sky q hub then it needs updated by december

Call sky regarding both

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland