topic Re: Internet keeps dropping every 5 minutes in Broadband https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-every-5-minutes/m-p/4986450#M487679 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394006">@Namra</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 16 May 2025 17:42:33 GMT Highlinder 2025-05-16T17:42:33Z Internet keeps dropping every 5 minutes https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-every-5-minutes/m-p/4986407#M487661 <P>My Internet for the last 2 weeks keeps dropping out every 5 minutes&nbsp;</P> Fri, 16 May 2025 17:20:02 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-every-5-minutes/m-p/4986407#M487661 Namra 2025-05-16T17:20:02Z Re: Internet keeps dropping every 5 minutes https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-every-5-minutes/m-p/4986450#M487679 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394006">@Namra</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 16 May 2025 17:42:33 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-every-5-minutes/m-p/4986450#M487679 Highlinder 2025-05-16T17:42:33Z