topic Re: No light on internet for my modem in Broadband https://helpforum.sky.com/t5/Broadband/No-light-on-internet-for-my-modem/m-p/4986436#M487673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394018">@Michael0102_</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 16 May 2025 17:35:07 GMT Highlinder 2025-05-16T17:35:07Z No light on internet for my modem https://helpforum.sky.com/t5/Broadband/No-light-on-internet-for-my-modem/m-p/4986432#M487670 I'm having an issue with my internet Fri, 16 May 2025 17:30:38 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-internet-for-my-modem/m-p/4986432#M487670 Michael0102_ 2025-05-16T17:30:38Z Re: No light on internet for my modem https://helpforum.sky.com/t5/Broadband/No-light-on-internet-for-my-modem/m-p/4986436#M487673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394018">@Michael0102_</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 16 May 2025 17:35:07 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-internet-for-my-modem/m-p/4986436#M487673 Highlinder 2025-05-16T17:35:07Z