https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/4984316#M487445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4269000">@Chris407</a>&nbsp;</P> <P>I'm not sure what you have tried so the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 15 May 2025 21:54:56 GMT caesarome 2025-05-15T21:54:56Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/4983890#M487427 <P>Sky broadband not working. All lights in router are green, same for the Openreach box. Tried resetting and no luck. Tried trouble shooting and diagnostics come back with no issue</P> Thu, 15 May 2025 20:21:58 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/4983890#M487427 Chris407 2025-05-15T20:21:58Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/4984316#M487445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4269000">@Chris407</a>&nbsp;</P> <P>I'm not sure what you have tried so the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 15 May 2025 21:54:56 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/4984316#M487445 caesarome 2025-05-15T21:54:56Z