topic Re: WiFi Drop out in Broadband

WiFi Drop out

Aikibod — Thu, 15 May 2025 14:26:04 GMT

Sky TV STB's and PC's have regular WiFi drop outs. Most of the day they can be fine, but at off points throughout the day, WiFi is lost. Worst is Sky TV STB which resides 5m away from router and PUC (router is upstairs, PUC is downstairs along with STB. After 3-5 mins, WiFi returns. Help

Re: WiFi Drop out

JimM1 — Thu, 15 May 2025 15:28:17 GMT

@Aikibod The 3 to 5 mins is possibly the router/hub reboot time, what actual sky hub do you have, also linked the stat's incase you have the couple earlier models.

https://www.sky.com/help/home/broadband/sky-broadband-equipment

How to read your Sky Hub statistics

Re: WiFi Drop out

Aikibod — Thu, 15 May 2025 15:35:02 GMT

The Hun is the latest - and no, it's NOT booting.

This is 'simply' a loss of WiFi.

Re: WiFi Drop out

JimM1 — Thu, 15 May 2025 15:37:50 GMT

@Aikibod Then call sky and report it as a faulty Hub...