https://helpforum.sky.com/t5/Broadband/Cannot-get-access-to-Broadband-Sheild/m-p/4983544#M487300 <P>When I look at my account settings I see a message that states 'come back and see us when your broadband has been activated' Hmmm</P><P>I am using my broadband to access (or not access) the settings that ask me to return when its activated . I would estimate that my broadband has been active for at least 10 years so why is it asking me to return when its active?</P> Thu, 15 May 2025 13:26:03 GMT pete+h124 2025-05-15T13:26:03Z https://helpforum.sky.com/t5/Broadband/Cannot-get-access-to-Broadband-Sheild/m-p/4983544#M487300 <P>When I look at my account settings I see a message that states 'come back and see us when your broadband has been activated' Hmmm</P><P>I am using my broadband to access (or not access) the settings that ask me to return when its activated . I would estimate that my broadband has been active for at least 10 years so why is it asking me to return when its active?</P> Thu, 15 May 2025 13:26:03 GMT https://helpforum.sky.com/t5/Broadband/Cannot-get-access-to-Broadband-Sheild/m-p/4983544#M487300 pete+h124 2025-05-15T13:26:03Z https://helpforum.sky.com/t5/Broadband/Cannot-get-access-to-Broadband-Sheild/m-p/4983616#M487324 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/894486">@pete+h124</a>&nbsp; Give Sky a call to look into what is going on your account and get them to change the broadnd shield settings to what you would like and find out why you cannot access it yourself.</P> Thu, 15 May 2025 14:20:02 GMT https://helpforum.sky.com/t5/Broadband/Cannot-get-access-to-Broadband-Sheild/m-p/4983616#M487324 Highlinder 2025-05-15T14:20:02Z