topic Re: Blink camera issue in Broadband

Blink camera issue

Steveh90 — Tue, 13 May 2025 19:39:47 GMT

I am having problems with Blink camera disconnecting or not activating I upgraded to sky ultimate fibre 150 and no problems until this last week. Blink has told me to ask sky and provided a link

support.blinkforhome.com/en_US/wi-fi-or-network-issues/understanding-wifi-network-requirements

does anyone know what to do. Who to ask in Sky etc

Re: Blink camera issue

Highlinder — Tue, 13 May 2025 20:23:50 GMT

@Steveh90 Do you have a white router from Sky?

Re: Blink camera issue

Steveh90 — Wed, 14 May 2025 12:59:34 GMT

no its a black router

Re: Blink camera issue

Highlinder — Thu, 15 May 2025 07:56:45 GMT

@Steveh90 Can you try and split the Wi-Fi frequencies please to see and put the blink camera on the 2.4GHz only.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610