topic No wifi in Broadband

No wifi

DC72p — Thu, 15 May 2025 06:02:13 GMT

Every night I have no internet connection. I'm applying for jobs at the moment and this is having a massive impact on my career.

please rectify this once and for all. My data is being used continuously and I feel I need to be compensated for this.

Re: No wifi

Chrisee — Thu, 15 May 2025 06:40:10 GMT

@DC72p there is compensation paid if you lose all connection for more than 2 full working days after reporting the fault to Sky see Customer Auto-Compensation | Sky Help | Sky.com

Have you called Sky? They cannot work off a forum post.

Re: No wifi

jamesn123 — Thu, 15 May 2025 15:54:13 GMT

@DC72p

When you say you have no internet connection at night, what exactly does this mean? Do the hub lights change to indicate no connection or does the WiFi just stall? What kind of time does it start happening?