https://helpforum.sky.com/t5/Broadband/Signal/m-p/4982913#M487126 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389773">@Ahmed18</a>&nbsp;Log into your account and see what the level is set at for the Broadband Shield and adjust as required. And if you so wish to call link is below,</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> Wed, 14 May 2025 15:30:16 GMT JimM1 2025-05-14T15:30:16Z https://helpforum.sky.com/t5/Broadband/Signal/m-p/4982813#M487101 <P>I have join sky in April first 2 weeks every things was okay then started problems we can't download any massage on WhatsApp and Facebook keep trying and trying turn off phone WiFi checked everything tested WiFi broadband everything looks fine try to call sky spoke to customer service they gave me another number try here and there could not get to right person then I decided to upgrade service which I did I received super fast hub yesterday connected last night it was okay this morning we are having same problem I don't know what to do. We have tried everything we can but no luck , can someone help me with the right sky contact number so I can speak someone &nbsp;not to a AI&nbsp;</P> Wed, 14 May 2025 13:25:53 GMT https://helpforum.sky.com/t5/Broadband/Signal/m-p/4982813#M487101 Ahmed18 2025-05-14T13:25:53Z https://helpforum.sky.com/t5/Broadband/Signal/m-p/4982913#M487126 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389773">@Ahmed18</a>&nbsp;Log into your account and see what the level is set at for the Broadband Shield and adjust as required. And if you so wish to call link is below,</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> Wed, 14 May 2025 15:30:16 GMT https://helpforum.sky.com/t5/Broadband/Signal/m-p/4982913#M487126 JimM1 2025-05-14T15:30:16Z