topic Re: No mains socket in my flat in Broadband

No mains socket in my flat

JasKayser — Wed, 14 May 2025 13:06:56 GMT

Hi, I just moved into a new flat and I can't find a mains socket for the internet cables to connect the broadband box. I do have 2 circular sockets that look like they are for TV aerials.

Do I need to change provider? Or are there adapters I can receive from Sky to connect via the circular sockets? Or do I need to have a mains socket installed?

Re: No mains socket in my flat

GD1 — Wed, 14 May 2025 13:23:59 GMT

@JasKayser The circular sockets are for a TV aerial, if you're looking for a broadand socket those won;t be them nor can they be used.

Re: No mains socket in my flat

JimM1 — Wed, 14 May 2025 15:26:09 GMT

@JasKayser Take a look at the help link below.

https://www.sky.com/help/articles/sky-broadband-and-talk-new-line-installation-a
https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have