topic Re: Broadband installation via existing phone line in Broadband

Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 14:23:45 GMT

My Son has just moved into a flat & needs broadband as he's using his phone data & it's costing quite a lot.

The flat has a phone line, I've not tested it yet, been told it works by the landlord, I've a friend who has an old phone I can test it with.

I thought I would be able to sign up for a deal, a router would be sent out, connect it to the phone line and that would be it, without the need for an engineer visit.

Sadly, this doesn't appear to be an option.

Can someone advise what the engineer would be doing, as any alterations/drilling, need to be approved by the landlord beforehand.

Thanks

Gareth

Re: Broadband installation via existing phone line

Daniel0210 — Wed, 14 May 2025 14:27:36 GMT

@BURKEY54

If the phone line still worked then the previous tenant or the landlord haven't cancelled the previous broadband subscription which will need doing first.

Re: Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 14:39:36 GMT

I'm not aware of any previous broadband contracts for the flat, just told there was a connection there, I'm assuming just meant there was a working phone line.

Would the engineer have to make much alterations/do much drilling etc?

Re: Broadband installation via existing phone line

TimmyBGood — Wed, 14 May 2025 15:00:12 GMT

@BURKEY54

We'd need to see the two lines below the table in order to know if there's going to be an FTTP installation.

Re: Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 15:07:17 GMT

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 15:09:28 GMT

@BURKEY54

We would need to see the notes below the table as well

Re: Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 15:29:37 GMT

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 15:36:09 GMT

Full fibre with an overhead feed from telephone pole to house . A new fibre cable will be installed on the day of activation. Any copper line or lack there of is immaterial as the phone plugs into the sky roouter

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 15:40:58 GMT

@BURKEY54

Just checking that you entered your sons address or yours

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 15:43:20 GMT

@BURKEY54

Just asking in flats that normally shows MDU not single dwelling unit

Re: Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 15:50:29 GMT

It's one of four upstairs flats within that address.

Why can't we just plug a router into the existing phone line?

This is how my Fathers broadband still operates.

As you can tell, I'm not well versed in this stuff...lol.

Is it much work for the engineer? How much of a mess will be made? As it has to be run past the landlord...

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 15:55:40 GMT

@BURKEY54

@BURKEY54 wrote:

It's one of four upstairs flats within that address.

Why can't we just plug a router into the existing phone line?

This is how my Fathers broadband still operates.

As you can tell, I'm not well versed in this stuff...lol.

Is it much work for the engineer? How much of a mess will be made? As it has to be run past the landlord...

When full fibre is avaiable openreaclh will not use the existing phone linex .. let me double check your other images

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 16:17:40 GMT

@BURKEY54

It looks like every flat takes its fibre directly from the telephone pole so theres no central comms room. For example i am in one of 25 flats which are multiple dwelling units and landlord permission was required but it appears for you you would not need o inform them 👍

Re: Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 17:18:53 GMT

Landlord now says go ahead and previous tenant had broadband so I don't know...lol

Re: Broadband installation via existing phone line

JimM1 — Wed, 14 May 2025 17:56:16 GMT

@BURKEY54 What was previous was ok, what is now is NOT ok, Fibre only so has to be upgraded, at the end off the day it is an asset to the landlord, free of charge to them, but you have to deal with it all.!

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 17:56:56 GMT

@BURKEY54

Go ahead and order and don'g let 1000 Mbps put you off. You can order superfast speeds of 40 and 80 Mbps its just the method of delivery will change. Other speeds are 100, 150, 300, 500 Mbps and 1 Gbps

Re: Broadband installation via existing phone line

BURKEY54 — Wed, 14 May 2025 18:08:12 GMT

Thanks for all the help guys.

He needs broadband for work, Netflix & gaming so what would be the best minimum?

Re: Broadband installation via existing phone line

cookiemonsteruk — Wed, 14 May 2025 18:13:52 GMT

@BURKEY54

@BURKEY54 wrote:

Thanks for all the help guys.

He needs broadband for work, Netflix & gaming so what would be the best minimum?

Hard to say netflix uhd with dolby can take 30-35 Mbps. Also does he download a lot of games. Personally ihave 100 Mbps with netflix uhd dolby vision and any games have been downloaded overnight . Start at 100-150 Mbps he can always upgrade