topic Re: Cut off from 3-9 pm in Broadband

Cut off from 3-9 pm

Pda1965 — Wed, 14 May 2025 08:08:13 GMT

Sky city off every day my service from 3-9 pm

Re: Cut off from 3-9 pm

Pda1965 — Wed, 14 May 2025 08:09:53 GMT

Every they the cut off the service at the same time from 3-9 pm and they said I need I new router, Seriously

Re: Cut off from 3-9 pm

Pda1965 — Wed, 14 May 2025 08:10:48 GMT

The Customer Service is not exist, they answer drafts

Re: Cut off from 3-9 pm

GD1 — Wed, 14 May 2025 08:11:21 GMT

@Pda1965 I doubt Sky are cutting you off as you claim. There just would be any logical reason for them doing so.

Re: Cut off from 3-9 pm

Pda1965 — Wed, 14 May 2025 08:12:38 GMT

They said no problems in your area and every day is at the same time, what do you think?

Re: Cut off from 3-9 pm

daveNOS — Wed, 14 May 2025 08:21:30 GMT

@Pda1965 If it happens at the same time every day then it suggests something locally is interferring with your service, it doesn't mean that Sky are cutting you off, there would be no reason why they would do so.

Re: Cut off from 3-9 pm

JimM1 — Wed, 14 May 2025 09:56:24 GMT

@Pda1965 You should just post the url that you are trying to get to at those times, unless it is your whole broadband that is off between those periods....

Re: Cut off from 3-9 pm

Pda1965 — Wed, 14 May 2025 10:12:15 GMT

It's completely cut off you cannot connect, the router is without internet

Re: Cut off from 3-9 pm

JimM1 — Wed, 14 May 2025 10:53:37 GMT

@Pda1965 What hub do you have from sky, and what is also the service that you have purchased?

Re: Cut off from 3-9 pm

Pda1965 — Wed, 14 May 2025 10:57:32 GMT

I don not think that this is relevant. The problem is suddenly is happening this week that every day at 3 till 9 I don't have any conexion, no internet, nothinat all and after that it's working nicely

Re: Cut off from 3-9 pm

JimM1 — Wed, 14 May 2025 11:01:24 GMT

@Pda1965 Just call sky then!