https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/4982416#M487007 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389512">@PJohno001</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 14 May 2025 04:42:38 GMT caesarome 2025-05-14T04:42:38Z https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/4982369#M486990 <P>My WiFi signal keeps dropping out which leaves the glass tv useless. I wanted to watch a program from the beginning so I pressed the "watch from the start" function, and all was fine until the first advertisement came on, as after they'd ended the show went back the beginning again! Then it all went of to show the message " internet connection! So I turned the hub off and then back on again after a short pause. This eventually resolved the issue but it has become a regular issue and is frankly ruining the whole Sky experience!</P> Tue, 13 May 2025 22:26:53 GMT https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/4982369#M486990 PJohno001 2025-05-13T22:26:53Z https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/4982416#M487007 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389512">@PJohno001</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 14 May 2025 04:42:38 GMT https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/4982416#M487007 caesarome 2025-05-14T04:42:38Z