https://helpforum.sky.com/t5/Broadband/WiFi-Restarting-randomly/m-p/4982142#M486905 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389331">@TQ</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 13 May 2025 17:03:12 GMT caesarome 2025-05-13T17:03:12Z https://helpforum.sky.com/t5/Broadband/WiFi-Restarting-randomly/m-p/4982138#M486903 <P>WiFi keeps dropping out and Router after restarting has the Orange Voice Light on. &nbsp;My House phone has the message to check the line. I have checked all connections and cables and done several restarts. &nbsp;The issue continues. &nbsp;The Open Reach access point is at the rear of the garden and it is south facing. &nbsp;Due to high temperatures, could this affect the line?</P> Tue, 13 May 2025 16:59:01 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Restarting-randomly/m-p/4982138#M486903 TQ 2025-05-13T16:59:01Z https://helpforum.sky.com/t5/Broadband/WiFi-Restarting-randomly/m-p/4982142#M486905 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389331">@TQ</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 13 May 2025 17:03:12 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Restarting-randomly/m-p/4982142#M486905 caesarome 2025-05-13T17:03:12Z