topic Re: Mains cable for sky router in Broadband

Mains cable for sky router

Podzol — Mon, 12 May 2025 12:14:42 GMT

Hi. How can I get a replacement mains cable for a Sky router that had been chewed by a puppy?

Re: Mains cable for sky router

caesarome — Mon, 12 May 2025 12:19:12 GMT

@Podzol

Your local DIY or electrical shop or online sites like Amazon etc....

Re: Mains cable for sky router

Podzol — Mon, 12 May 2025 13:00:40 GMT

Ok, thanks. I wasn't sure if I should ask Sky if they can provide a replacement.

Re: Mains cable for sky router

JimM1 — Mon, 12 May 2025 13:58:33 GMT

@Podzol You may wish to say what sky hub you have, as there are different leads, and if the puppy chewed through a mains lead hope it is still living?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

Re: Mains cable for sky router

Podzol — Mon, 12 May 2025 14:38:09 GMT

I should describe it as a power cable rather than mains lead! It is for a Sky router and the wire carries a very low current (amperage) as it is transformed by the plug before entering the cable. And yes, thankfully the puppy is still alive!

Re: Mains cable for sky router

JimM1 — Mon, 12 May 2025 14:48:38 GMT

@Podzol The link i sent you shows the Sky hubs, so get the correct name that you see, and call sky to get a replacement, they may charge you for it or even a delivery charge. Below the link will get you to the phone number that is embeded unless you all ready know it.

https://www.sky.com/help/home