https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4981225#M486675 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3320532">@Baird18</a>&nbsp;</P> <P>I don't know what tests you have run some if rebooting the hub at the main doesn't bring it back to life then&nbsp;the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 12 May 2025 12:56:02 GMT caesarome 2025-05-12T12:56:02Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4981224#M486674 <P>I work from home and my WiFi has just stopped working however I have run tests and it states that it all ok but it's not&nbsp;</P> Mon, 12 May 2025 12:53:58 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4981224#M486674 Baird18 2025-05-12T12:53:58Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4981225#M486675 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3320532">@Baird18</a>&nbsp;</P> <P>I don't know what tests you have run some if rebooting the hub at the main doesn't bring it back to life then&nbsp;the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 12 May 2025 12:56:02 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4981225#M486675 caesarome 2025-05-12T12:56:02Z