topic Re: WiFi cutting out in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-cutting-out/m-p/4980698#M486531 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4388162">@Nigel08</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 11 May 2025 18:33:52 GMT caesarome 2025-05-11T18:33:52Z WiFi cutting out https://helpforum.sky.com/t5/Broadband/WiFi-cutting-out/m-p/4980670#M486519 <P>Our WiFi constantly cuts out all the time on all devices and tvs, so slow to load any webpages and will not work, devices say there is no WiFi/ internet, even tho the lights are all green and fine on the hub&nbsp;</P> Sun, 11 May 2025 16:55:14 GMT https://helpforum.sky.com/t5/Broadband/WiFi-cutting-out/m-p/4980670#M486519 Nigel08 2025-05-11T16:55:14Z Re: WiFi cutting out https://helpforum.sky.com/t5/Broadband/WiFi-cutting-out/m-p/4980698#M486531 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4388162">@Nigel08</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 11 May 2025 18:33:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-cutting-out/m-p/4980698#M486531 caesarome 2025-05-11T18:33:52Z