topic Re: Broadband delivery in Broadband

Broadband delivery

AJ91 — Sun, 11 May 2025 09:15:53 GMT

Ordered a broadband package, expected delivery 12th May. Received a text saying it is delayed, when I log in to review the order details it shows an error page and has done for the past 4 days. Tried to ring and it's an automated call, said it would send an email and didn't.
How do I find out when my broadband will be delivered? I currently have no wifi

Re: Broadband delivery

cookiemonsteruk — Sun, 11 May 2025 09:24:49 GMT

@AJ91

Could you enter your full address below and post the table and notes after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Broadband delivery

AJ91 — Sun, 11 May 2025 10:42:48 GMT

Hi there, please see below

Re: Broadband delivery

cookiemonsteruk — Sun, 11 May 2025 10:51:34 GMT

@AJ91

Full fibre multiple dwelling unit prebuilt to the boundary of the flats. So it can be a lengthy process re permission to dig etc etc

Have they installed small rectangular boxs above your own ooor yet?

Re: Broadband delivery

cookiemonsteruk — Sun, 11 May 2025 10:58:45 GMT

@AJ91

This is the type of box that at least signifies internal work has been completed