topic Re: Router isn’t connecting to internet in Broadband https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980387#M486466 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3632171">@charley+king</a>&nbsp;As sky may not yet be aware of an area wide fault then that will not show, what hub do you have and what lights does it show.</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sun, 11 May 2025 07:44:18 GMT JimM1 2025-05-11T07:44:18Z Router isn’t connecting to internet https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980381#M486462 <P>My sky router and Q box has no connection to the internet. I have followed all skys trouble shooting steps and still nothing.</P><P>used the area check to see if any issues local and it's says all fine.&nbsp;</P> Sun, 11 May 2025 07:33:54 GMT https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980381#M486462 charley+king 2025-05-11T07:33:54Z Re: Router isn’t connecting to internet https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980385#M486464 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3632171">@charley+king</a>&nbsp;if the hub has lost its connection and the service checker does not tell you Sky are aware of an issue affecting your line give Sky a call to report thecfault.</P> Sun, 11 May 2025 07:41:57 GMT https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980385#M486464 Chrisee 2025-05-11T07:41:57Z Re: Router isn’t connecting to internet https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980387#M486466 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3632171">@charley+king</a>&nbsp;As sky may not yet be aware of an area wide fault then that will not show, what hub do you have and what lights does it show.</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sun, 11 May 2025 07:44:18 GMT https://helpforum.sky.com/t5/Broadband/Router-isn-t-connecting-to-internet/m-p/4980387#M486466 JimM1 2025-05-11T07:44:18Z