https://helpforum.sky.com/t5/Broadband/Tv/m-p/4980336#M486448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3664756">@Davy+1690</a>&nbsp;if it is using wifi the most probable cause is poor dignal level. If you havecthe Netflix app run the Network Test in the Get Help menu which needs tonshow. Over 30Mb/s to watch inUHD.&nbsp;<BR /><BR /></P> <P>Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Sun, 11 May 2025 05:30:37 GMT Chrisee 2025-05-11T05:30:37Z https://helpforum.sky.com/t5/Broadband/Tv/m-p/4980329#M486447 My tv keeps freezing and av got 2 switch iton and on about 3/4 times a day to get picture back Sun, 11 May 2025 04:23:45 GMT https://helpforum.sky.com/t5/Broadband/Tv/m-p/4980329#M486447 Davy+1690 2025-05-11T04:23:45Z https://helpforum.sky.com/t5/Broadband/Tv/m-p/4980336#M486448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3664756">@Davy+1690</a>&nbsp;if it is using wifi the most probable cause is poor dignal level. If you havecthe Netflix app run the Network Test in the Get Help menu which needs tonshow. Over 30Mb/s to watch inUHD.&nbsp;<BR /><BR /></P> <P>Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Sun, 11 May 2025 05:30:37 GMT https://helpforum.sky.com/t5/Broadband/Tv/m-p/4980336#M486448 Chrisee 2025-05-11T05:30:37Z