topic WiFi in Broadband

WiFi

PK28 — Sat, 10 May 2025 08:18:08 GMT

Hi I had engineer out about my broadband and said everything ok internally so open reach come out and said there was loose wire connection and it all started working ok but when I'm on my phone it just buffers and takes ages to get into anything ?

Re: WiFi

JimM1 — Sat, 10 May 2025 08:53:52 GMT

@PK28 Run the service checker to see what the line looks like, and it does take 24hrs from the engineer visit for the system to adjust.

Link Below...

https://www.sky.com/servicechecker

replacement router

PK28 — Mon, 02 Jun 2025 06:32:09 GMT

hi my broadband with sky is terible keeps cutting out openreach said its the equipment i need a new router

Re: replacement router

Daniel0210 — Mon, 02 Jun 2025 07:07:13 GMT

@PK28

You would need to call Sky to discuss. They'll probably want to troubleshoot this first.