topic Re: Broadband connection issues in Broadband

Broadband connection issues

Claire280 — Sun, 27 Apr 2025 06:45:09 GMT

Hello, I recently got broadband activated in my new house. However i've noted in several rooms in kicks me out of wifi and I either have to reconnect or I have no wifi signal entirely.

Re: Broadband connection issues

Highlinder — Sun, 27 Apr 2025 08:38:34 GMT

@Claire280 What colour of router do you have? Black or white?

Re: Broadband connection issues

Claire280 — Fri, 09 May 2025 12:19:00 GMT

I have the white one.

Re: Broadband connection issues

Highlinder — Fri, 09 May 2025 13:58:02 GMT

@Claire280 If you have a broadband max subscription then call Sky and they will go through some steps and then send you out a booster pod or arrange for someone to come out if you need more than one.