topic Re: Internet keeps restarting in Broadband https://helpforum.sky.com/t5/Broadband/Internet-keeps-restarting/m-p/4979236#M486095 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4387085">@Aldis10</a>&nbsp;</P> <P>If you haven't already then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 09 May 2025 11:13:03 GMT caesarome 2025-05-09T11:13:03Z Internet keeps restarting https://helpforum.sky.com/t5/Broadband/Internet-keeps-restarting/m-p/4979231#M486094 My Internet keeps turning off and on and when it does stay on which is normally a couple of minutes it's incredibly slow and then turns back off I have tried all the "fixes" that are provided by the AI assistant and that I could find from here and nothing helps there are a few seconds when I get the Internet I payed for just for it immediately disappear Fri, 09 May 2025 10:56:13 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-restarting/m-p/4979231#M486094 Aldis10 2025-05-09T10:56:13Z Re: Internet keeps restarting https://helpforum.sky.com/t5/Broadband/Internet-keeps-restarting/m-p/4979236#M486095 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4387085">@Aldis10</a>&nbsp;</P> <P>If you haven't already then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 09 May 2025 11:13:03 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-restarting/m-p/4979236#M486095 caesarome 2025-05-09T11:13:03Z