topic Re: Charging more than advertised in Broadband

Charging more than advertised

Gogs1 — Fri, 09 May 2025 09:51:49 GMT

Why am I paying 56 ppm for 500 mbps and sky are advertising 900 for less!! I knew you were ripping me off and if I don't get a decent answer I will be changing for sure

Re: Charging more than advertised

daveNOS — Fri, 09 May 2025 09:59:18 GMT

@Gogs1 You won't get an answer from Sky, the forum is manned mainly by fellow customers.

None of the Sky broadband products have cost £56 on there own, so do you have any other service such as a call package?

Re: Charging more than advertised

Gogs1 — Fri, 09 May 2025 10:07:48 GMT

Yes I have call but never ever use it

Re: Charging more than advertised

daveNOS — Fri, 09 May 2025 10:12:13 GMT

@Gogs1 So you are not being ripped off at all then, you are paying for 2 services and not just broadband.

Re: Charging more than advertised

Daniel0210 — Fri, 09 May 2025 10:17:33 GMT

@Gogs1

What Sky Talk tariff are you on?

Sky Talk is bundled together with Sky Broadband. Make sure you're on the Sky Pay As You Talk tariff (call Sky if you're not). That way if you make no calls there are no Sky Talk charges.

Also, the prices you're perhaps seeing on the website might be for new customers which you aren't.