topic Re: Installing a BT line for sky service in Broadband https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978745#M485933 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;wrote:<BR /><P>yes they are. Just wasnt sure if BT would have to install line or if Sky engineers can do this ?</P><HR /></BLOCKQUOTE><P>If you have no line going into the house then I think it will be BT that will install the line and Sky may set it up after. If you currently have Virgin as your broadband provider then your Stream box will connect to that until your Sky broadband has been activated&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;</P> Thu, 08 May 2025 15:31:20 GMT Dazzasky 2025-05-08T15:31:20Z Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978684#M485924 <P>I am swapping to Sky next week from Virgin. Currently there is no phone line or broadband into the house from anyone but Virgin. This will have to be run from an Openreach pole in the access lane behind ther house. Can the install engineer do all this in the first visit ?&nbsp;</P> Thu, 08 May 2025 14:58:01 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978684#M485924 Catflap1 2025-05-08T14:58:01Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978689#M485925 <P>Are Sky aware that you currently have no Openreach master phone socket, or fibre connection?</P> Thu, 08 May 2025 14:59:15 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978689#M485925 Mark39 2025-05-08T14:59:15Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978692#M485926 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;wrote:<BR /><P>I am swapping to Sky next week from Virgin. Currently there is no phone line or broadband into the house from anyone but Virgin. This will have to be run from an Openreach pole in the access lane behind ther house. Can the install engineer do all this in the first visit ?&nbsp;</P><HR /></BLOCKQUOTE><P>What are you having installed?&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;</P> Thu, 08 May 2025 14:59:49 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978692#M485926 Dazzasky 2025-05-08T14:59:49Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978739#M485931 <P>sky stream and broadband&nbsp;</P> Thu, 08 May 2025 15:25:31 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978739#M485931 Catflap1 2025-05-08T15:25:31Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978740#M485932 <P>yes they are. Just wasnt sure if BT would have to install line or if Sky engineers can do this ?</P> Thu, 08 May 2025 15:26:53 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978740#M485932 Catflap1 2025-05-08T15:26:53Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978745#M485933 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;wrote:<BR /><P>yes they are. Just wasnt sure if BT would have to install line or if Sky engineers can do this ?</P><HR /></BLOCKQUOTE><P>If you have no line going into the house then I think it will be BT that will install the line and Sky may set it up after. If you currently have Virgin as your broadband provider then your Stream box will connect to that until your Sky broadband has been activated&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;</P> Thu, 08 May 2025 15:31:20 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978745#M485933 Dazzasky 2025-05-08T15:31:20Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978749#M485936 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386667">@Catflap1</a>&nbsp;if they're using the Openreach network, it'll be Openreach that do the outside bit and Sky or an authorised installer will do the inside bit.&nbsp; It's usually two separate appointments but they'll only book an appointment with you for the inside bit.</P> Thu, 08 May 2025 15:32:00 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978749#M485936 Nigelb1972 2025-05-08T15:32:00Z Re: Installing a BT line for sky service https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978760#M485938 <P>Thanks, thats great</P> Thu, 08 May 2025 15:47:08 GMT https://helpforum.sky.com/t5/Broadband/Installing-a-BT-line-for-sky-service/m-p/4978760#M485938 Catflap1 2025-05-08T15:47:08Z