https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978736#M485929 <P>You will need to call them about this.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Thu, 08 May 2025 15:23:23 GMT caesarome 2025-05-08T15:23:23Z https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978709#M485916 <P><SPAN>Hi i just moved into a new house and there is no ONT box. </SPAN></P><P>&nbsp;</P><P><SPAN>I have sky box now but no internet and wifi is not working. I googled it and openreach said to get in content with Sky. My switch on data has already happened. Sky was informed of this but nothing has happened. So frustrating! i need my wifi to work asap.&nbsp;</SPAN></P> Thu, 08 May 2025 15:15:10 GMT https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978709#M485916 FayeMcCarthy 2025-05-08T15:15:10Z https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978710#M485917 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386671">@FayeMcCarthy</a>&nbsp;</P> <P>What have Sky said when you've called them about this?</P> Thu, 08 May 2025 15:16:43 GMT https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978710#M485917 Daniel0210 2025-05-08T15:16:43Z https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978727#M485921 <P>I can not get through&nbsp;to them, and can't seem to find a number. I have submitted a form with pictures showing my missing ONT box as I have the green wire hanging out the wall. They said 72 hours but no response... i need open reach to come out and isntal a new box I think</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Image (18).jpg"><img src="https://helpforum.sky.com/skins/images/3CB051BAF942CA3367FFF49FFDDE7D40/responsive_peak/images/image_rejected.gif" alt="Image (18).jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Image (17).jpg" style="width: 749px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109992iCF807F5EC7930740/image-size/large?v=v2&amp;px=999" role="button" title="Image (17).jpg" alt="Image (17).jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Image (16).jpg" style="width: 600px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109989i0C9AD1FE0D3D1BE1/image-size/large?v=v2&amp;px=999" role="button" title="Image (16).jpg" alt="Image (16).jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Image (19).jpg" style="width: 749px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109990i8B27A8F782A91E44/image-size/large?v=v2&amp;px=999" role="button" title="Image (19).jpg" alt="Image (19).jpg" /></span></P> Thu, 08 May 2025 15:20:07 GMT https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978727#M485921 FayeMcCarthy 2025-05-08T15:20:07Z https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978736#M485929 <P>You will need to call them about this.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Thu, 08 May 2025 15:23:23 GMT https://helpforum.sky.com/t5/Broadband/No-ONT-box-at-my-new-house/m-p/4978736#M485929 caesarome 2025-05-08T15:23:23Z