https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4977982#M485692 <P>I have no internet to my sky Broadband router&nbsp;</P> Wed, 07 May 2025 17:16:44 GMT SimonDaniels 2025-05-07T17:16:44Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4977982#M485692 <P>I have no internet to my sky Broadband router&nbsp;</P> Wed, 07 May 2025 17:16:44 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4977982#M485692 SimonDaniels 2025-05-07T17:16:44Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4977986#M485695 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4386163">@SimonDaniels</a>&nbsp; If it has been more than an hour with loss of service run the service checker and broadband test.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 07 May 2025 17:19:44 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4977986#M485695 Highlinder 2025-05-07T17:19:44Z