https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977669#M485574 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385692">@stocra</a>&nbsp;</P> <P>This might have happened if you have only just placed the order as sometimes the online system can take a little while for new orders to show.</P> Wed, 07 May 2025 12:47:10 GMT caesarome 2025-05-07T12:47:10Z https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977644#M485569 <P>Good Afternoon everyone! I have just placed an order for a new broadband package, however when I get into "my orders" section it keeps telling me to get in touch with Sky in order to get updates?</P><P>is this normal?&nbsp;</P> Wed, 07 May 2025 12:25:59 GMT https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977644#M485569 stocra 2025-05-07T12:25:59Z https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977645#M485570 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385692">@stocra</a>&nbsp; This can happen from time to time. Might be worthwhile checking for piece of mind.</P> Wed, 07 May 2025 12:27:27 GMT https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977645#M485570 Highlinder 2025-05-07T12:27:27Z https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977669#M485574 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385692">@stocra</a>&nbsp;</P> <P>This might have happened if you have only just placed the order as sometimes the online system can take a little while for new orders to show.</P> Wed, 07 May 2025 12:47:10 GMT https://helpforum.sky.com/t5/Broadband/New-client-order/m-p/4977669#M485574 caesarome 2025-05-07T12:47:10Z