https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977282#M485479 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385743">@JennBen</a>&nbsp;if the phone has connected to the wifi it is probably an issue with the network settings for that connection not being correct. &nbsp;The phone needs an IP address between 192.268.0.2 to 192.168.0.254 gateway should be 192.168.0.1 and subnet mask of 255.255.255.0&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 07 May 2025 06:39:23 GMT Chrisee 2025-05-07T06:39:23Z https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977276#M485477 My phone can't connect to the WiFi it says there is no internet but the internet all seems fine in the house and the TV is connected Wed, 07 May 2025 06:12:37 GMT https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977276#M485477 JennBen 2025-05-07T06:12:37Z https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977282#M485479 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385743">@JennBen</a>&nbsp;if the phone has connected to the wifi it is probably an issue with the network settings for that connection not being correct. &nbsp;The phone needs an IP address between 192.268.0.2 to 192.168.0.254 gateway should be 192.168.0.1 and subnet mask of 255.255.255.0&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 07 May 2025 06:39:23 GMT https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977282#M485479 Chrisee 2025-05-07T06:39:23Z https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977288#M485481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2606732">@Chrisee</a>&nbsp;Oops on the first IP.</P> Wed, 07 May 2025 06:50:49 GMT https://helpforum.sky.com/t5/Broadband/WiFi-on-phone/m-p/4977288#M485481 JimM1 2025-05-07T06:50:49Z