topic Re: Ned cable getting installed in Broadband

Ned cable getting installed

AlisonTong — Tue, 06 May 2025 14:17:43 GMT

Parents (age 90) moving to cable. I organised it for parents but sky colleague visited parents and told them it was too much work and they don't need it so cancelled it. They are upset. I want the work carried out.

Re: Ned cable getting installed

AlisonTong — Tue, 06 May 2025 14:19:38 GMT

Please help me

Re: Ned cable getting installed

jamesn123 — Tue, 06 May 2025 14:26:32 GMT

Hi @AlisonTong

You need to be a bit more specific. Is this a new order or an upgrade? What package did you order/upgrade?

Re: Ned cable getting installed

AlisonTong — Tue, 06 May 2025 14:29:13 GMT

Sorry I thought this was a sky chat. They are impossible to get hold of.

Re: Ned cable getting installed

TimmyBGood — Tue, 06 May 2025 18:27:58 GMT

@AlisonTong

Just to be clear, 'cable' typically refers to subscription television delivered over a coaxial (metallic) data bearer, which in the UK is only offered by Virgin Media.

Was what you ordered from Sky their optical fibre broadband, or their subscription television (which can arrive over either satellite dish or internet connection) or both?