topic Re: Need broadband boost in Broadband

Need broadband boost

Tracy81 — Mon, 05 May 2025 17:46:51 GMT

I am having trouble getting broadband in a couple of the bedrooms. How do we get the boosters and do they work?

Re: Need broadband boost

Chrisee — Mon, 05 May 2025 17:49:56 GMT

@Tracy81 Sky only provide boosters if you buy an add-on like WiFi Max. You plug them in roughly halfway between the hub and where you need the boist. Sky will send one extender if asked but to get the other two an engineer has to visit and check they are needed.

See https://www.sky.com/help/articles/sky-wifi-max

Re: Need broadband boost

KatieV1 — Mon, 05 May 2025 20:03:30 GMT

Does it cost extra to get a booster?

if so, how much!

Re: Need broadband boost

jamesn123 — Tue, 06 May 2025 09:29:56 GMT

@KatieV1

The answer to that depends if you already have the broadband boost or Sky Max addons. If you do have one of the subscriptions then a booster is free of charge to order. If you don't already have one of the subscriptions then yes it will cost extra to take out the subscription before you can get a booster.