topic Re: Setting up a new printer in Broadband

Setting up a new printer

Rosemary4 — Sun, 04 May 2025 15:22:19 GMT

I recently purchased a new hp desk jet 2800e, I've got it connected to my sky super fast but it won't connect to my computer. I've changed the Wi-Fi settings to WAP2 but it still unable to connect printer to computer. Anyone got any ideas.

Re: Setting up a new printer

caesarome — Sun, 04 May 2025 15:52:05 GMT

@Rosemary4 wrote:

but it won't connect to my computer.

Have you had your computer search for all available printers because it should find it if both your PC and printer are on the same wirless network.

Re: Setting up a new printer

Rosemary4 — Sun, 04 May 2025 16:13:24 GMT

Yes both the printer and computer are on the same network but my computer just won't connect to the printer.

Re: Setting up a new printer

JimM1 — Sun, 04 May 2025 18:30:52 GMT

@Rosemary4 You have looked at the HP site, downloaded any drivers or specific software, if not then the generic windows driver may just not cut it...

Re: Setting up a new printer

caesarome — Sun, 04 May 2025 18:32:01 GMT

@Rosemary4 wrote:

but my computer just won't connect to the printer.

@Rosemary4

Does your computer see your printer ?

Re: Setting up a new printer

Rosemary4 — Sun, 04 May 2025 18:35:32 GMT

Yes it sees the printer just won't connect to it.

Re: Setting up a new printer

caesarome — Sun, 04 May 2025 18:44:39 GMT

If it sees the printer then does it not work when you try to print something from your computer ?

Re: Setting up a new printer

Highlinder — Sun, 04 May 2025 19:27:04 GMT

@Rosemary4 Which model of HP printer is this?

Re: Setting up a new printer

Rosemary4 — Sun, 04 May 2025 23:33:08 GMT

Deskjet 2800e

Re: Setting up a new printer

Rosemary4 — Sun, 04 May 2025 23:33:36 GMT

No it doesn't it says unable to connect to computer

Re: Setting up a new printer

Highlinder — Mon, 05 May 2025 13:26:21 GMT

@Rosemary4The router Sky gave you for your broadband service is it black or white?