https://helpforum.sky.com/t5/Broadband/Re/m-p/4975168#M484805 I was promised by sky costumer service that we will refund your three months bill as you did not get the broadband guaranteed speed. Only one month bill credited. Now when i call sky they say you are eligible for the rest of two months bill refund, however, its not in their hands to credit more than one month. They then transfer me to irrelevant teams who drop the call without helping. Can you please make sure i get the remaining two month refund as according to engineer visit your internet was hardly working because of corroded wires outside. Many thanks Sun, 04 May 2025 10:27:38 GMT Ik4041 2025-05-04T10:27:38Z https://helpforum.sky.com/t5/Broadband/Re/m-p/4975168#M484805 I was promised by sky costumer service that we will refund your three months bill as you did not get the broadband guaranteed speed. Only one month bill credited. Now when i call sky they say you are eligible for the rest of two months bill refund, however, its not in their hands to credit more than one month. They then transfer me to irrelevant teams who drop the call without helping. Can you please make sure i get the remaining two month refund as according to engineer visit your internet was hardly working because of corroded wires outside. Many thanks Sun, 04 May 2025 10:27:38 GMT https://helpforum.sky.com/t5/Broadband/Re/m-p/4975168#M484805 Ik4041 2025-05-04T10:27:38Z https://helpforum.sky.com/t5/Broadband/Re/m-p/4975169#M484806 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384268">@Ik4041</a>&nbsp;<BR />If you’re not already aware the Sky Community is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.</P> <P>&nbsp;</P> <P>Have you checked future bills to see if a credit has been applied?&nbsp;</P> Sun, 04 May 2025 10:32:38 GMT https://helpforum.sky.com/t5/Broadband/Re/m-p/4975169#M484806 Daniel0210 2025-05-04T10:32:38Z