topic Re: Constant buffering in Broadband

Constant buffering

Jamiepx — Sun, 04 May 2025 00:19:56 GMT

I keep checking the WiFi speed on the app and it says everything is fine but more often than not I see the dreaded circle of doom. So I'm wondering if I made a bad decision moving to sky

Re: Constant buffering

Chrisee — Sun, 04 May 2025 06:08:13 GMT

@Jamiepx if the device is connected by wifi by far the most likely cause is poor wifi signal levels in your home.

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.-

Re: Constant buffering

Jamiepx — Sun, 04 May 2025 06:46:45 GMT

I already have an extender

and it's buffering on my tv which is in the next room from where the WiFi is.