https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4975017#M484736 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3490361">@Simon+FW</a>&nbsp;</P> <P>Unfortunately we can't say when the replacement hub will arrive.&nbsp;<BR /><BR />If you’re not already aware the Sky Community is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.</P> Sun, 04 May 2025 04:27:51 GMT Daniel0210 2025-05-04T04:27:51Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4975006#M484727 <P>Hi, my broadband has just started dropping out randomly &amp; my upload speed has dropped. I have tried all the fixes, like resetting, switching on and off but it continues to happen. I spoke to sky on Friday &amp; they said they would send me a new router. Can you let me know when it will arrive please as it is very frustrating. Thanks</P> Sat, 03 May 2025 22:39:22 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4975006#M484727 Simon+FW 2025-05-03T22:39:22Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4975017#M484736 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3490361">@Simon+FW</a>&nbsp;</P> <P>Unfortunately we can't say when the replacement hub will arrive.&nbsp;<BR /><BR />If you’re not already aware the Sky Community is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.</P> Sun, 04 May 2025 04:27:51 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4975017#M484736 Daniel0210 2025-05-04T04:27:51Z