https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975010#M484731 <P>Very annoying can not watch sky</P><P>cisting £95 a month fir no sky outragious</P> Sat, 03 May 2025 23:04:48 GMT Mcjc 2025-05-03T23:04:48Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975009#M484730 <P>Broadband keeps dropping off have done everything like switch on off unplug reconnect still happening</P><P>very annoying&nbsp;</P><P>speed is too slow</P><P>unable ti watch sky</P> Sat, 03 May 2025 23:00:05 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975009#M484730 Mcjc 2025-05-03T23:00:05Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975010#M484731 <P>Very annoying can not watch sky</P><P>cisting £95 a month fir no sky outragious</P> Sat, 03 May 2025 23:04:48 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975010#M484731 Mcjc 2025-05-03T23:04:48Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975019#M484737 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384145">@Mcjc</a>&nbsp; You are never going to have 100% uptime on your connection and from time to time your connection will drop. Can you follow the directions below to see if a fault can be found.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sun, 04 May 2025 05:40:08 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4975019#M484737 Highlinder 2025-05-04T05:40:08Z