https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974375#M484498 <P>Running the check made it work.&nbsp;</P> Fri, 02 May 2025 21:22:55 GMT sklblue 2025-05-02T21:22:55Z https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974353#M484486 <P>The 4th light is orange and I can't connect to mu additional router.&nbsp;</P> Fri, 02 May 2025 21:02:47 GMT https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974353#M484486 sklblue 2025-05-02T21:02:47Z https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974364#M484489 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/124849">@sklblue</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 02 May 2025 21:10:30 GMT https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974364#M484489 caesarome 2025-05-02T21:10:30Z https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974375#M484498 <P>Running the check made it work.&nbsp;</P> Fri, 02 May 2025 21:22:55 GMT https://helpforum.sky.com/t5/Broadband/WiFi-down-in-Liverpool/m-p/4974375#M484498 sklblue 2025-05-02T21:22:55Z