https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973886#M484362 <P>My WiFi connection keeps cutting out on my laptop including my ethernet cable&nbsp;</P> Fri, 02 May 2025 09:27:26 GMT Staci4 2025-05-02T09:27:26Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973886#M484362 <P>My WiFi connection keeps cutting out on my laptop including my ethernet cable&nbsp;</P> Fri, 02 May 2025 09:27:26 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973886#M484362 Staci4 2025-05-02T09:27:26Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973901#M484366 <P>My internet is down totally.&nbsp;</P> Fri, 02 May 2025 09:41:51 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973901#M484366 EMmoore 2025-05-02T09:41:51Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973909#M484368 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4383229">@Staci4</a>&nbsp; &amp; <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3029097">@EMmoore</a>&nbsp; Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 02 May 2025 09:57:14 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4973909#M484368 Highlinder 2025-05-02T09:57:14Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974681#M484621 <P>I would like full fibre to my house not by WiFi to a little green box...</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 03 May 2025 12:24:22 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974681#M484621 Staci4 2025-05-03T12:24:22Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974686#M484622 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4383229">@Staci4</a>&nbsp;</P> <P>Have you &nbsp;checked via your account to see if fibre is available at your property ?</P> Sat, 03 May 2025 12:26:59 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974686#M484622 caesarome 2025-05-03T12:26:59Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974687#M484616 <P>I would like to have fibre actually fitted correctly, I work from home and I need the Internet amazing!&nbsp;</P> Sat, 03 May 2025 12:27:28 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974687#M484616 Staci4 2025-05-03T12:27:28Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974705#M484623 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4383229">@Staci4</a>&nbsp; Your current broadband is delivered by Fibre to the cabinet and then to your home over copper cable, there is no wifi involved at all between the exchange, cabinet &amp; your home.</P> <P>&nbsp;</P> <P>The wifi signal is provided by your router inside your home only.</P> Sat, 03 May 2025 12:58:51 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/4974705#M484623 GD1 2025-05-03T12:58:51Z