topic Re: Internet hub not working in Broadband https://helpforum.sky.com/t5/Broadband/Internet-hub-not-working/m-p/4973469#M484233 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382851">@Aaron901</a>&nbsp;</P> <P>If a reboot at the mains doesn't bring it back to life then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 01 May 2025 15:52:50 GMT caesarome 2025-05-01T15:52:50Z Internet hub not working https://helpforum.sky.com/t5/Broadband/Internet-hub-not-working/m-p/4973467#M484231 <P>The internet hub has no lights on it and isn't giving me a WiFi signal</P> Thu, 01 May 2025 15:46:56 GMT https://helpforum.sky.com/t5/Broadband/Internet-hub-not-working/m-p/4973467#M484231 Aaron901 2025-05-01T15:46:56Z Re: Internet hub not working https://helpforum.sky.com/t5/Broadband/Internet-hub-not-working/m-p/4973469#M484233 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382851">@Aaron901</a>&nbsp;</P> <P>If a reboot at the mains doesn't bring it back to life then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 01 May 2025 15:52:50 GMT https://helpforum.sky.com/t5/Broadband/Internet-hub-not-working/m-p/4973469#M484233 caesarome 2025-05-01T15:52:50Z