topic Re: Internet gone off in Broadband https://helpforum.sky.com/t5/Broadband/Internet-gone-off/m-p/4973166#M484131 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382650">@Emmajay</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 01 May 2025 10:23:14 GMT GD1 2025-05-01T10:23:14Z Internet gone off https://helpforum.sky.com/t5/Broadband/Internet-gone-off/m-p/4973161#M484129 My Internet has gone off don't know why Thu, 01 May 2025 10:21:57 GMT https://helpforum.sky.com/t5/Broadband/Internet-gone-off/m-p/4973161#M484129 Emmajay 2025-05-01T10:21:57Z Re: Internet gone off https://helpforum.sky.com/t5/Broadband/Internet-gone-off/m-p/4973166#M484131 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382650">@Emmajay</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 01 May 2025 10:23:14 GMT https://helpforum.sky.com/t5/Broadband/Internet-gone-off/m-p/4973166#M484131 GD1 2025-05-01T10:23:14Z