topic Re: Why do I keep losing broadband/wifi in Broadband

Why do I keep losing broadband/wifi

1WJ — Wed, 30 Apr 2025 15:49:28 GMT

Day 2 the broadband/wifi keeps dropping out why

Re: Why do I keep losing broadband/wifi

caesarome — Wed, 30 Apr 2025 15:54:05 GMT

Us fellow customers here are not going to be able to say why this is happening so try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

Sky broadband Wi-Fi down yet again this morning.

1WJ — Fri, 23 May 2025 06:39:38 GMT

Sky broadband Wi-Fi down yet again. It been down every day for the last few months. Why am I paying for this expensive service which Sky cannot supply. So frustrating would not recommend Sky broadband Wi-Fi to anyone.

Re: Sky broadband Wi-Fi down yet again this morning.

Daniel0210 — Fri, 23 May 2025 06:55:20 GMT

@1WJ

I have moved your post from the Sky Mobile board as it's not a mobile issue. Have you reported this to Sky at any time during the last few months?