topic Re: Personal Safety and Phone Failure in Broadband

Personal Safety and Phone Failure

ADKett — Tue, 29 Apr 2025 20:30:34 GMT

My dads phone isn't working, his personal car alarm is linked to it and is therefore not working, I'm worried he's not safe and I live miles away. No one answering phone at sky as its past 9pm, help?

Re: Personal Safety and Phone Failure

caesarome — Tue, 29 Apr 2025 20:40:57 GMT

@ADKett

In what way is his phone not working, are you saying it is not connected to his Sky Broadband connection ?

Re: Personal Safety and Phone Failure

TimmyBGood — Tue, 29 Apr 2025 21:21:02 GMT

@ADKett

Unfortunately no-one posting to this forum can provide any particular help, and domestic broadband really isn't robust enough to be considered a safety system. Once the typical basic troubleshooting has taken place (unplug/replug all connections etc) it's the remit of external engineers to investigate, and that doesn't happen outside normal business hours.