https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/4971908#M483747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4365280">@RD44</a>&nbsp;</P> <P>Have you run the line tests to see if it finds a fault:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Tue, 29 Apr 2025 20:45:38 GMT caesarome 2025-04-29T20:45:38Z https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/4971906#M483745 How do you book an engineer visit for poor wifi ,getting 5mbs with sky max / 900 gigafast broadband . Need a Tel nr. For SKY That does not send me round in loops and then cut off. Tue, 29 Apr 2025 20:42:59 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/4971906#M483745 RD44 2025-04-29T20:42:59Z https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/4971908#M483747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4365280">@RD44</a>&nbsp;</P> <P>Have you run the line tests to see if it finds a fault:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Tue, 29 Apr 2025 20:45:38 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/4971908#M483747 caesarome 2025-04-29T20:45:38Z