topic Re: Full Fibre upgrade text message - Genuine or not? in Broadband

Full Fibre upgrade text message - Genuine or not?

BLUEDART — Tue, 29 Apr 2025 12:01:50 GMT

I have received two text messages claiming to be from Sky offering me an upgrade to Full Fibre at no extra cost. Does anyone know if this has come from a genuine Sky number?.

Re: Full Fibre upgrade text message - Genuine or not?

cookiemonsteruk — Tue, 29 Apr 2025 12:06:03 GMT

@BLUEDART

If in doubt call sky on 150 from your sky landline or

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Full Fibre upgrade text message - Genuine or not?

BLUEDART — Tue, 29 Apr 2025 15:02:54 GMT

Thanks for your help. I have since contacted Sky and they have confirmed that the text messages were genuine.