topic Re: Wife speed in Broadband

Wife speed

Graeme592 — Tue, 29 Apr 2025 11:08:08 GMT

My WiFi speed is down to around 25 it's not good enough my tv in the living room keeps freezing and I keep getting the circle of death

I have Amazone prime with MGM and Paramount but the signal is that week I can't access them.

I have tested the system using your checker and it says it's good but it not it's rubbish this is not what I'm paying for I pay for the strongest signal possible but you have constantly dropped the speeds over last few months till it's now at a point wear having trouble with not just my tv but my security network as well.

this needs address and soon.

thank you

Re: Wife speed

peter-marlow+1966 — Tue, 29 Apr 2025 11:15:09 GMT

We are fellow customers on here like yourself, I would suggest you contact sky and get some help with this issue

Re: Wife speed

jamesn123 — Tue, 29 Apr 2025 11:15:26 GMT

Hi @Graeme592

Is it the same on all devices? What speed should you be getting?

Are you able to test on ethernet at all?

Re: Wife speed

Graeme592 — Tue, 29 Apr 2025 11:33:22 GMT

I'm not very Teck minded so I leave all that up to the engineers that's what I'm paying them for.
but thank you.

Re: Wife speed

Graeme592 — Tue, 29 Apr 2025 11:34:25 GMT

Is that not what this feed is for ??

as I went threw the "Contact Us"

Re: Wife speed

JimM1 — Tue, 29 Apr 2025 13:45:52 GMT

@Graeme592 When you post on this Forum you are only talking to Customers like yourself, willing to help where we possibly can, About at the top off the page will give you the whole idea.