https://helpforum.sky.com/t5/Broadband/Internet-speed/m-p/4971350#M483478 <P>I'm guaranteed 400mbs but only getting an average of 140mbs</P> Tue, 29 Apr 2025 11:09:58 GMT Scottbowles 2025-04-29T11:09:58Z https://helpforum.sky.com/t5/Broadband/Internet-speed/m-p/4971350#M483478 <P>I'm guaranteed 400mbs but only getting an average of 140mbs</P> Tue, 29 Apr 2025 11:09:58 GMT https://helpforum.sky.com/t5/Broadband/Internet-speed/m-p/4971350#M483478 Scottbowles 2025-04-29T11:09:58Z https://helpforum.sky.com/t5/Broadband/Internet-speed/m-p/4971370#M483496 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4381463">@Scottbowles</a>&nbsp;</P> <P>The guarantee&nbsp;is the speed down the line to your router which can often only be achieved via ethernet. WiFi speeds can vary and frequently may not reach the full line speed.&nbsp;</P> <P>The highest guarantee&nbsp;on Sky's WiFi Max service is 25Mbps in each room so if your getting above that they won't consider anything a fault. If you run an ethernet test and get a low speed though that would be an issue.</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> Tue, 29 Apr 2025 11:17:12 GMT https://helpforum.sky.com/t5/Broadband/Internet-speed/m-p/4971370#M483496 jamesn123 2025-04-29T11:17:12Z