topic Re: WiFi booster in Broadband

WiFi booster

JimmyDutton — Tue, 29 Apr 2025 07:55:22 GMT

Hi,

my WiFi keeps dropping out and am really struggling to work from home. I am the only person in the house sitting the day and cannot effectively hold calls with my team. Can I have boosters like BT/Virgin provided?

Re: WiFi booster

Highlinder — Tue, 29 Apr 2025 07:57:54 GMT

@JimmyDutton Do you have a black or white router from Sky?

Re: WiFi booster

frustratedfella — Tue, 29 Apr 2025 09:02:23 GMT

Same issues here

Did you manage to resolve? If so, how?

Re: WiFi booster

Chrisee — Tue, 29 Apr 2025 09:27:12 GMT

@frustratedfella Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.