https://helpforum.sky.com/t5/Broadband/F/m-p/4970676#M483228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379693">@John530</a>&nbsp;you are not talking to Sky by posting in the forum. Sky's contact centres has been down all day but just seen a notification the issue causing thst outage has been resolved so try calling them to discuss your issue.</P> Mon, 28 Apr 2025 14:40:35 GMT Chrisee 2025-04-28T14:40:35Z https://helpforum.sky.com/t5/Broadband/F/m-p/4970659#M483225 <P>Your saying everything is OK but I am not getting any broadband it went off 2 weeks ago then came back on. But this time it has stayed off .A couple of months ago an engineer was called out because an outside fault he said the box I have is very old&nbsp; and really needs upgrading.</P><P>John Singleton&nbsp;</P> Mon, 28 Apr 2025 14:22:24 GMT https://helpforum.sky.com/t5/Broadband/F/m-p/4970659#M483225 John530 2025-04-28T14:22:24Z https://helpforum.sky.com/t5/Broadband/F/m-p/4970674#M483227 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379693">@John530</a>&nbsp;Run the sky diagnostic service, follow any prompt's if an issue is found.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P> Mon, 28 Apr 2025 14:45:11 GMT https://helpforum.sky.com/t5/Broadband/F/m-p/4970674#M483227 JimM1 2025-04-28T14:45:11Z https://helpforum.sky.com/t5/Broadband/F/m-p/4970676#M483228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379693">@John530</a>&nbsp;you are not talking to Sky by posting in the forum. Sky's contact centres has been down all day but just seen a notification the issue causing thst outage has been resolved so try calling them to discuss your issue.</P> Mon, 28 Apr 2025 14:40:35 GMT https://helpforum.sky.com/t5/Broadband/F/m-p/4970676#M483228 Chrisee 2025-04-28T14:40:35Z